City Dispatcher
Dallas, Texas
Saia isn’t logistics as usual. We’re a different kind of company. We pride ourselves on doing the right thing. Join us and discover all of the ways we stand out. It’s everything from skills-building and advancement opportunities to great benefits and 100 years of stability. So, while you’re leading the way in operations, we’ll deliver the support you need to succeed. That’s what going further is all about.
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Success Profile
What makes a great operations leader at Saia? Take a look and see how you match up.
- Detail-oriented
- Goal-centric
- Motivational
- Strategic
- Collaborative
- Results-oriented
The Core Values That Drive Us
These define our culture and shape the work we do. Our mission is to safely drive our customers’ success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance.
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Customer first
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Safety
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taking care of each other
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dignity and respect
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do the right thing
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community
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.
Major Tasks and Responsibilities
- Optimizes driver and equipment allocation for efficient customer demand fulfillment.
- Supervises truck loading, unloading, and material and product movement activities.
- Manages driver assignments and shipping information in data management systems.
- Equips drivers with essential information and equipment details for efficient task execution.
- Trains new hires in job responsibilities and conducts road tests.
- Provides delivery status updates and ensures customer satisfaction.
- Develops a professional rapport with their assigned drivers.
Preferred Qualifications
- Bachelor’s degree in business or a related field.
- 2+ years of transportation and/or dispatch experience.
- Proficiency in Microsoft Office and AS400.
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Take Your Career Further
Stay right here and discover all the ways you can go further. An operations leader position opens up multiple opportunities to expand your skills and take your career to new heights. Plus, with ever-changing technology and expansive growth, there are plenty of chances to learn something new. When you join our operations team, you’ll do more than lead the way for our people. You’ll build a future that works for you.
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Operations Supervisor
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Operations Manager
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Assistant Terminal Manager
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Terminal Manager
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Regional Manager
Benefits
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Health Benefits
Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
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Physical Wellness
A comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
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Protection
Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
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Flexibility
Company policies and programs that support flexibility, such as paid time-off, including but not limited to vacation, sick days and holidays.
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Financial Well-being
Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
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Perks
Anniversary program, job referral bonuses, scholarship program and more.
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Emotional Wellness
Company programs that provide support include our Employee Assistance Program (EAP) and behavioral health coverage through our medical plan.
Related Content
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Corporate Responsibility
Check out our latest Corporate Responsibility Report to learn more about our commitment to the environment, those with whom we work, and the communities that sustain us.
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Our History
It's been a long and exciting road. We look forward to driving business as a company and community partner for another 100 years.
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News & Press Releases
Learn about the latest Saia news and press releases here.