Job Details

Is your career taking you where you want to go?
When it began in 1924, Saia LTL Freight covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the U.S., providing nationwide less-than-truckload (LTL), non-asset truckload, and third-party logistics services. Headquartered in Johns Creek, Georgia, Saia is a fast growing company offering industry leading benefits and opportunities to inspire every member of our team. With over 12,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia.

Manages the claims prevention functions and activities within an assigned geographical region. 
Provides training and educational programs to business partners to improve customer experience.

Major Tasks and Responsibilities
•  Develops and implements comprehensive claims prevention strategies and procedures.
•  Identifies and audits risks and vulnerabilities within the organization's claims handling 
operations, processes, and procedures.
•  Manages and controls resources to promote successful operations and avoid backlogs.
•  Investigates exceptions and claims to identify root causes and implements corrective 
actions.
•  Analyzes data to identify trends that inform preventive measures.
•  Serves as subject matter expert on claims prevention matters and provides guidance and support 
to business partners.
•  Collaborates with cross-functional teams to implement key performance metrics.
•  Audits and evaluates periodic terminal claims.
Preferred Qualifications
•  Bachelor’s degree in risk management, business, or a related field.
•  5+ years of claims or OSD experience.
•  Proficiency in Microsoft Office and transportation management tools.
•  Willingness to travel as needed.

Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Our Mission
At Saia Inc., success comes down to taking care of the people who matter most – our customers, our employees and our shareholders. The rest will take care of itself.

To safely drive our customers’ success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.