Skip to main content
AJD Design 1

Doing what’s right because it’s always what’s best.

Let's go further.

Terminal Manager

Muncie, Indiana

Apply

Saia isn’t logistics as usual. We’re a different kind of company. We pride ourselves on doing the right thing. Join us and discover all of the ways we stand out. It’s everything from skills-building and advancement opportunities to great benefits and 100 years of stability. So, while you’re leading the way in operations, we’ll deliver the support you need to succeed. That’s what going further is all about.

  • Glassdoor Reviews and Company Rating

    URL for glassdoor logo needs to be replaced.

    Glassdoor logo rating needs to be replaced with client rating. The last two numbers "01" should be updated with the client company number. You can find the company number on the reviews page of the company for example TMP's url is https://www.glassdoor.com/Reviews/TMP-Worldwide-Reviews-E247764.htm and the company number for TMP is 247764.In addtion to 'horizontalStarRating' you can change this to 'verticalStarRating'

Success Profile

What makes a great operations leader at Saia? Take a look and see how you match up.

  • Detail-oriented
  • Goal-centric
  • Motivational
  • Strategic
  • Collaborative
  • Results-oriented

The Core Values That Drive Us

These define our culture and shape the work we do. Our mission is to safely drive our customers’ success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance.

  • Customer first

  • Safety

  • taking care of each other

  • dignity and respect

  • do the right thing

  • community

Learn More

I have a family, so what I value today about working here are the benefits and the team-oriented culture.

Saia Terminal Manager  

Job Details

Apply
Muncie, Indiana Full time JR6705-2025

Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.


Position Summary

Manages and controls the freight operations of a local terminal. Assigns responsibilities and directs personnel to keep terminals operating efficiently.

Major Tasks and Responsibilities

  • Manages and coordinates terminal employee activities to provide effective and efficient operations.
  • Investigates and resolves all complaints and discrepancies.
  • Interviews and selects candidates and coaches employees.
  • Enforces compliance with all organizational policies, procedures, and government regulations.
  • Analyzes and reviews financial and operational reports to determine trends and increase profitability.
  • Monitors and improves operational processes to enhance efficiency.
  • Collaborates with cross-functional teams to align and review reporting needs.

Minimum Qualifications

  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications

  • Bachelor’s degree in business or a related field.
  • 5+ years of terminal operations experience.
  • Proficiency in Microsoft Office and transportation management applications.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Primarily office-based with frequent time spent on the dock and yard areas with exposure to seasonal weather conditions (heat, cold, rain, snow), loud noise levels, dust, and moving equipment such as forklifts, trucks, and trailers.
  • Requires frequent use of standard office equipment, including computers, phones, and related technology to manage schedules, reports, and communications.
  • Requires the ability to sit, stand, and walk for extended periods of time. Must be able to climb stairs, move between dock and office areas, and occasionally assist with loading/unloading freight. May involve lifting, carrying, or moving materials up to 100 pounds when supporting dock operations.
  • Must have sufficient mobility to navigate the dock and yard safely, including stepping onto and off equipment, bending, stooping, and reaching as needed.
  • Ability to work extended hours, including nights, weekends, or holidays as business needs dictate. Position requires flexibility to respond to operational issues outside of standard business hours.
  • Must consistently comply with all company and regulatory safety policies and procedures.
  • Adequate vision and hearing (with or without correction) to read, prepare, and communicate information.
  • May require occasional travel between company facilities and ability to operate a motor vehicle.

Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Apply

Take Your Career Further

Stay right here and discover all the ways you can go further. An operations leader position opens up multiple opportunities to expand your skills and take your career to new heights. Plus, with ever-changing technology and expansive growth, there are plenty of chances to learn something new. When you join our operations team, you’ll do more than lead the way for our people. You’ll build a future that works for you.

  • Operations Supervisor
  • Operations Manager
  • Assistant Terminal Manager
  • Terminal Manager
  • Regional Manager

Benefits

  • Health Benefits

    Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.

  • Physical Wellness

    A comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.

  • Protection

    Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.

  • Flexibility

    Company policies and programs that support flexibility, such as paid time-off, including but not limited to vacation, sick days and holidays.

  • Financial Well-being

    Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.

  • Perks

    Anniversary program, job referral bonuses, scholarship program and more.

  • Emotional Wellness

    Company programs that provide support include our Employee Assistance Program (EAP) and behavioral health coverage through our medical plan.

Please browse jobs and click the 'Save Job' button for the jobs you are interested in.

Then you will be able to see your saved jobs here.

Get Job Alerts

Be one of the first to see the latest jobs and news from Saia.

Interested In

By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from us.